Return-Exchange-Refund Policy – Essensary™

Return | Exchange | Refund Policy

Some items are FINAL SALE and are not eligible for a refund or exchange. See below for a list of FINAL SALE items.
Return Policy

 

We will gladly refund, within 14 days of purchase, all unwashed, unworn and fully tagged merchandise in its original condition, when accompanied by the original sales receipt. Refunds will be issued in the form of payment originally used to complete the purchase. If you do not have the original receipt, you will be credited the current selling price of the item(s) in the form of an Essensary™ gift card. To process the refund, you will be required to give your name and telephone number. Please note that we will handle this information in accordance with our Privacy Policy.

Exchange Policy

 

We accept exchanges of unwashed, unworn and fully tagged merchandise in its original condition within 30 days of purchase. Some items are FINAL SALE and are not eligible for a refund or exchange. See below for a list of FINAL SALE items.

FINAL SALE Items

 

The following items are FINAL SALE when purchased in-store and cannot be returned or exchanged: